Privacy policy
This Privacy and Cookie Policy applies to information collected and processed via the www.bundlecompanypk.com website (the “Website”) and associated Website customer service channels. We take your privacy very seriously and want you to understand how your data is collected, used, shared, and stored.
The Website is owned and operated by I.M Enterprises (“we”, “us”, or “I.M”), as an authorized reseller and sales partner for its respective brands in Pakistan.
By visiting the Website or supplying information through its associated customer service channels, you consent to the practices described in this Privacy and Cookie Policy and our Website Terms and Conditions. Please note that this Privacy and Cookie Policy may be updated periodically, and you will be bound by the most recent version appearing on our Website. It is your responsibility to check this document for updates.
Information We May Collect
We (and our authorized service providers) may collect information supplied by you via the Website or any Website customer service channels including, without limitation, phone, in-store interactions, email, or live chat. We may also collect information when you visit the Website or from third parties authorized to share information with us. This includes information collected even if you do not complete a registration or order. This information may include:
- contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details, gender, nationality and name, expected or actual date of birth of your child
- website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on
- transactional information such as: Orders you placed, items you purchased, date and time of order as well as orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items
- information from third parties such as: couriers, payment providers
- information you supply to us via online or offline surveys, competitions or product registration
Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.
Where you provide the information of a third party to us, you are confirming that you have their consent to do so.
Cookies and Similar Technologies
Our Website uses first-party cookies and similar technologies, as well as third-party cookies.
Types of Cookies We Use
1. Website Functionality Cookies
These allow you to browse the Website and use features such as shopping baskets.
2. Website Analytics Cookies
Used to measure and analyze how customers use the Website, helping us improve performance.
3. Customer Preference Cookies
These remember your preferences (username, language, location) to personalize your experience.
4. Targeting or Advertising Cookies
Used to deliver relevant ads, limit ad frequency, and measure ad campaign effectiveness.
5. Third-Party Service Provider Cookies
Authorized service providers may use cookies, web beacons, or similar technologies to provide a safer and improved Website experience, including fraud prevention.
By using our Website, you agree that we and our authorized partners may place and access cookies on your device.
If you wish to delete cookies, consult your browser’s help section for instructions.
Disabling cookies may limit your access to some Website features.
How We Use Your Information
We (and/or the companies listed in the “Who We May Share Information With” section) may use your information for:
- for any purpose associated with the processing or fulfillment of your Order or to provide any service you request from us
- to verify and execute financial transactions you make through the Website, including procuring credit checks or performing fraud detection
- to assist you with your customer service queries or provide information you have requested
- to manage your account
- to provide you with a personalized or improved shopping experience
- for analytical or statistical purposes
- for marketing purposes including sending you newsletters or promotional information about us and our partners unless you have opted out of receiving such communications
- to improve our service offering or Website
- to combine it with information we already hold lawfully through other sources
- to protect our rights, safety or the safety of others including for fraud prevention
- for any purpose required by law or regulation
Our Live Chat conversations may be recorded and stored solely for customer service purposes.
Who We May Share Information With
We may share information with:
- carefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketing
- service providers who perform services on our behalf, such as: payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service required to process your Order
- our professional services providers such as: legal, audit, financial and insurance advisers
- any assignee, successor operator or prospective purchaser of the Website or of us
- any legal, regulatory, law enforcement, government or municipal bodies
- any gift recipient or provider of any warranty in relation to your Order
Contacting Us & Opting Out of Communications
If you have any questions about this Privacy and Cookie Policy, contact us via WhatsApp at +92 321 2592944 or by email at bundlecompany.pk@gmail.com.
You may request correction of inaccurate personal data at any time.
Measures We Put in Place to Protect Your Data
Information you provide to us via our Website is stored on secure servers. Any payment transactions carried out through our Website will be encrypted using Secure Socket Layer technology. It is your responsibility to keep any Website passwords or login codes issued to or chosen by you, confidential.
We employ various measures to protect the integrity of our IT systems, including encryption, authentication, monitoring, and auditing. However, transmission of data over the internet is never completely secure, and we cannot guarantee absolute security.
Your data may be transferred to or stored outside Pakistan.
By submitting data, you consent to transfers to jurisdictions with different data protection laws.
We require third parties who receive personal data from us to treat it confidentially and securely.
Third-Party Websites
This Privacy and Cookie Policy does not apply to third-party websites linked from our Website.
We are not responsible for their practices.
Please review their privacy and cookie policies separately.
No Warranty
You understand that Bundle Company Pakistan does not provide any warranty, guarantee, or representation regarding its ability to control, process, store, protect, or transfer personal information, or the effectiveness of its security measures.
You agree that we will not be liable for any losses or damages resulting from unauthorized access, disclosure, use, modification, or the introduction of viruses or other harmful elements.
Limitation of Liability
In no event shall Bundle Company Pakistan, its affiliates, employees, or partners be liable for any damages of any kind (including indirect, incidental, special, or consequential damages) arising from the collection, use, transfer, processing, or storage of personal information or from your access to or use of the website.
Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of Pakistan, specifically the jurisdiction in which your personal information is first registered with Bundle Company Pakistan.
Exclusive jurisdiction for any dispute lies with the competent courts of Pakistan.